Tom is an expert instructional designer who was previously Director of Operations for IMT. He was responsible for systems and needs analysis, instructional design, production and delivery of training and communications programs and materials. Some of the major crisis recovery programs he assisted in designing major systems included programs for First Chicago – NBD, KeyCorp. Pinkerton Security and Investigation Services, ANR Pipeline, Meritor Automotive, and Eaton Corporation.
Tom had also helped design major crisis recovery programs for Ford Motor Company including the UAW-Ford National Education, Development, and Training Center, Violence in the Workplace and Critical Incident Stress Debriefing Workshop for cross-functional Local Response Teams at all U.S. Ford manufacturing facilities and Parts Distributions Centers. He designed, developed, and produced lesson plans, trainer guides, participant manuals, worksheets, job aids, overview video, case scenario video, and program communication and promotion materials. Prepared and managed a team of trainers to deliver concurrent training at regional and local training sites.
Curriculum Vitae: Thomas E. McGrath
Principal, McGrath Learning Systems, Brighton, Michigan, 2004-Present
McGrath Learning Systems, a full-service creative house specializing in system/process analysis, design, and visual display materials that support effective communication, learning, marketing, and public relations. The designs strategically draw on, and integrate, all media – print, video, audio, and web for optimum-impact campaigns. Current clients include: The French Laundry Restaurant, Bren-Mar Construction Company, Uncle Ray’s Dairyland, Grand Blanc Outdoor Equipment, Clutter Free Organizing, Gleaners Food Bank, and Women’s Resource Center.
Marketing Manager, O/E Learning, Inc. Troy, Michigan, 2000-2004
Primary responsibility for proactive marketing to develop new clients and business. Tasks included: target market research, opportunity analysis, and design/development of concept papers and formal proposals.
In 2004, primary responsibility for new product design and development which included research and analysis, development of marketing and business plans, and design and development of product prototypes for evaluation. Successfully brought two major products to market:
- SafetyImpact, an accelerated safety improvement process that is metric-based ensuring dramatic reductions in recordable incidents and lost-work time.
- My LIFE – My CELEBRATION, a print and computer-based tool for pre-planning one’s funeral as a Celebration of Life.
Responsible for overall project and event management of the Bringing Excellence to Safety Teams (B.E.S.T.) in collaboration with the UAW-DaimlerChrysler National Training Center. This multi-year project is designed to improve the Company’s health and safety record and further its progress toward recognition as a world class corporation. Project phases include research, benchmarking, concept, design, development, production, and delivery.
Group Account Manager, Caribiner International, Dearborn, Michgan,
Responsible for overall management of the Industrial Education Group through all phases of programs produced for UAW-Ford National Programs Center including concept, proposal, project management, design, development, production, and delivery.
- UAW-Ford National Job Security, Operational Effectiveness, and Sourcing Committee, Job Security Program Website and Web-based Training Project.
- UAW-Ford National Programs Center, A Matter of Respect, an Equal Application Training Program, St. Louis Assembly Plant.
- Industrial Education Group, Caribiner Communications, Connectivity, an integrated marketing kit showcasing the focused capabilities of the group.
Director of Operations, Incident Management Team, Inc., Southfield, Michigan,
Responsible for systems and needs analysis, instructional design, production and delivery of training and communications programs and materials.
- First Chicago – NBD, Detroit, Michigan, Robbery Recovery Program.
- KeyCorp – KeyBank, Cleveland, Ohio, Robbery Recovery Program.
- Pinkerton Security and Investigation Services, Encino, California.
• Regional Incident Recovery Team Workshop.
• Critical Incident Recovery Policy and Procedure Manual.
• Front-end Analysis and Action Planning Workshop.
- ANR Pipeline, Detroit, Michigan, Critical Incident Recovery Program.
- Meritor Automotive, Troy, Michigan, Comprehensive Crisis Management System.
- Eaton Corporation, Cleveland, Ohio, Workplace Safety Policy and Incident Management System.
Principal, McGrath Learning Systems, Grosse Pointe, MI,
Overall responsibility for marketing, sales, creative, production, and delivery of training and communication programs relating to Workplace Violence and Critical Incident Stress Debriefing, Health and Safety, and Employee Assistance Programs. Programs and clients included the following:
- UAW-Ford National Education, Development, and Training Center, Dearborn, Michigan.
Violence in the Workplace and Critical Incident Stress Debriefing Workshop for cross-functional Local Response Teams at all U.S. Ford manufacturing facilities and Parts Distributions Centers. Designed, developed, and produced lesson plans, trainer guides, participant manuals, worksheets, job aids, overview video, case scenario video, and program communication and promotion materials. Prepared and managed a team of trainers to deliver concurrent training at regional and local training sites.
- Ford Motor Company and Ford Motor Credit Company, Dearborn, Michigan.
Violence in the Workplace and Critical Incident Stress Debriefing Workshop for cross-functional, Local Response Teams at all U.S. Ford general offices and field offices. Redesigned the UAW-Ford program for a salaried employee audience, office work environment, and resources. Revised all learning support materials. Prepared and managed a team of trainers to deliver concurrent training at regional and local training sites.
- Ford Motor Credit Company, Regional Operations Center, Columbia, Maryland.
Violence in the Workplace and Critical Incident Stress Debriefing Workshop for supervisors and managers. Redesigned and delivered the Response Team workshop for a supervisory audience. Revised the learning support materials.
- IUE-GM Joint Activities Center, Dayton, Ohio.
Designed and produced a 200-page Employee Assistance Program Policy and Procedure Manual for joint IUE-GM Employee Assistance Program Representatives.
Designed and delivered a half-day workshop on early intervention and critical incident stress response in the context of the Annual EAP Advanced Training Conference, Gatlinburg, Tennessee.
- Ford Motor Company, Marketing and Sales, Detroit, Michigan.
Detroit Police Athletic League (PAL) ten-minute program overview videotape for community awareness, and business and foundation funding appeal. Developed and coordinated concept, treatment and script, and supervised script on set.
Detroit Police Athletic League (PAL) two-minute overview and appreciation videotape to acknowledge the support of contributors and participants in the J.P. McCarthy PAL Invitational Golf Tournament. Developed and coordinated concept, treatment and script, and supervised script on set.
Executive Consultant, United Training Services, Inc., Southfield, Michigan,
Responsible for analysis, design, development, and evaluation of performance systems.
- General Motors Corporation Leadership Skills Curriculum,
a self-directed learning program designed to develop sixteen critical competencies for first-line supervisors.
- Pro:ACT Plant Safety, an innovative audiotape-magazine training program for Plant Managers, produced for General Motors Corporation.
Employee Assistance Program (EAP) Training for Supervisors and Committeepersons, an experiential learning program developed for the UAW-Ford Employee Support Services Program.
Creative Manager, Industrial Training Group, Maritz Communications Company, Detroit, Michigan,
Overall responsibility for the Industrial Training operations in the Detroit area. Designed, produced, and delivered training programs for the joint Union-Company committees in the automotive industry.
- Guidelines, Responsibilities, and Safe Practices (GRASP) Process, a multi-media training and safety improvement process produced for the UAW-Ford National Joint Health and Safety Committee.
- Guaranteed Employment Number (GEN) Training Program produced for the UAW-Ford National Committee on Job Security.
- Safety Improvement Process Needs Analysis conducted for the UAW-Chrysler National Health and Safety Committee.
- AIDS in the Workplace, a video teleconference broadcast to Union and Company leadership on handling AIDS related situations produced for the UAW-Ford Employee Support Services Program.
Corporate Coordinator, Employee Health Services, Ford Motor Company, Dearborn, Michigan, 1978 –1989
- Project Management Skills include communication, coordination, and management of all project phases – proposal development, front-end and scope of work analysis, workplan/schedule development and maintenance, quality assurance and customer satisfaction, budget tracking and compliance, project design and development, pilot testing, production of deliverables, and program delivery.
- Speaking Skills include process consulting, group facilitation, lectures, and presentations before senior operating committees, community organizations, and national conferences. Conducted classes, seminars, and conferences.
- Design and Development Skills include creative and instructional writing, editing, pre-production, and production of print, audio, video, and website materials to support marketing, exhibit display, training, web-based and distance learning, and communication programs.
- Creative Art Skills include illustration, design, layout, and photography.
- Computer Skills include wordprocessing (Microsoft Word), desktop publishing (QuarkXpress, PageMaker, InDesign), project management (Microsoft Project), presentation (Microsoft PowerPoint), and website and graphic design (Freehand, Fireworks, Dreamweaver, PhotoShop).
Graduate Study, Guidance and Counseling, University of Detroit, Michigan.
Graduate Study, Theology 1964, St. John Provincial Seminary, Plymouth, Michigan.
Bachelor of Arts, Magna cum Laude, Philosophy 1960, Minor: Social Studies, Sacred Heart Seminary, Detroit, Michigan.